-
The Choice Between Social Media Consultants and Agencies
Read more: The Choice Between Social Media Consultants and AgenciesSo you’ve decided you need to bring in someone to help with your social media. Now who do you bring in? Should you be looking for social media consultants or agencies? What’s the difference? This is a place companies find themselves in when they’re ready to bring in your help. I’m of course going to…
-
Signs You Need a Social Media Consultant
Read more: Signs You Need a Social Media ConsultantFiguring out when it’s time to bring in an expert can be difficult, especially when you’re talking about a social media consultant. Do you have the budget? Is it worth spending that budget with a consultant? Might it make a bigger difference somewhere else? To be honest, those are questions only you can answer. I…
-
What a Social Media Consultant Doesn’t Do
Read more: What a Social Media Consultant Doesn’t DoSo you’re about to hire a social media consultant and are ready to get going with them. You have your goals and are super excited to see some results. But wait… Is what you are expecting anywhere close to realistic? Let’s take a look at some of the unrealistic expectations I have encountered along the…
-
How to Prepare to Work with a Social Media Consultant
Read more: How to Prepare to Work with a Social Media ConsultantWhether it’s the first time or the tenth time you have brought a social media consultant into your business, it’s important that you prepare to make sure everyone is successful. There is the idea that social media consultants should work within a silo, but I assure you that if you leave them off onto their…
-
Creating Goals for a Social Media Consultant
Read more: Creating Goals for a Social Media ConsultantThe first thing you should do when you are starting to work with a social media consultant is to set goals for this relationship. That sounds simple enough and something a client should be able to do on their own, but it tends to be more complicated. Most clients know the broad brushstrokes. They get…
-
Tips for Working with Your First Consultant
Read more: Tips for Working with Your First ConsultantOne time, I had a client contact change and I kept hearing from this new client contact, “You’re my first consultant. I don’t know how to work with you.” I bent over backwards with this client contact to help her and still kept getting that same feedback. So I tried harder. But it was still…
-
The Importance of Client-Consultant Trust
Read more: The Importance of Client-Consultant TrustI feel like I keep writing about what can destroy trust in the client-consultant relationship. So it struck me that it might be worth talking about the opposite. Who wants to live in the negative anyway? Trust is something that can make the execution of a social media plan absolutely seamless. And the lack of…
-
Scope Creep: What You Need to Know
Read more: Scope Creep: What You Need to KnowThere was an awful pit laying heavy in my stomach. My client just told me to start posting on another network, because I should be able to just copy and past content from Facebook. “It shouldn’t be a huge deal.” Except it was. This network wasn’t included in our contract. I didn’t have any available…
-
Avoiding the Shiny Object Syndrome with Social Media Clients
Read more: Avoiding the Shiny Object Syndrome with Social Media ClientsThe biggest issue I come across with client relations is Shiny Object Syndrome. A client saw something on social media and they want that reaction as well. Why not basically copy it and do it on our channels as well? Or there’s a brand new network that’s getting a lot of press. Why aren’t we…
-
A Love Note to My Favorite Social Media Client
Read more: A Love Note to My Favorite Social Media ClientI have been blessed with some fantastic social media clients over the years. I have represented some amazing causes and cities I have absolutely adored. And the people I worked with have been so smart and talented. This isn’t a brag. It’s just facts. I consider myself lucky to have called each and every one…
