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What to ask a social media consultant before you hire them
Read more: What to ask a social media consultant before you hire themYour organization is growing, and you can’t do it all. So you’ve decided to hire a social media consultant. But how do you know that you’re hiring the right one? How do you know that will actually move the needle for your business? It can be a scary prospect to hand over something this big…
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Do you need a contract to work with clients?
Read more: Do you need a contract to work with clients?Years ago, I went to a seminar at a conference for agency owners about contracts. And that’s when I realized people start work with clients before they sign a contract. This was mind-blowing to me. It leaves you open to so many things that could easily take your business down in a heartbeat. So yes,…
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Defining what traits are important in your social media consultant
Read more: Defining what traits are important in your social media consultantSo often I go into a meeting with a potential client and one of two things happen: They have no idea what they are looking for or they have a long list based on the latest trends. Both are not great ways to go. Why? It’s letting others set the plan for your social media…
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Soft skills to look for in a social media consultant
Read more: Soft skills to look for in a social media consultantSomething I get asked about a lot is what skills someone should look for when hiring a social media consultant. While we can go into particular needs for the business, philosophies around social media skills and various hard skills, I don’t think we talk enough about the soft skills that are necessary for this kind…
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Make sure your social media consultant isn’t in a silo
Read more: Make sure your social media consultant isn’t in a siloI’ve seen this so many times. A client is talking the talk and we get to the point where we sign a contract. And then the work begins. Before I know it, I am in a silo. And we are having very little communication about what is happening at the organization. What does this look…
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The toxicity of working in social media
Read more: The toxicity of working in social mediaI’ve worked in social media for a long time. And, well… the toxicity is bad right now. Does it make me want to completely switch careers? There are times I think about it, but I love what I do so much that I never linger on those thoughts. But the fact that they even enter…
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How to make sure your social media consultant stays on-brand
Read more: How to make sure your social media consultant stays on-brandWorking with a new social media consultant means that you have a lot of work to do to help them be successful. This pre-work allows for you to have some input on what it means to be on-brand for your organization. Why is that important? Your fans will get confused if you are all over…
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How You Are Eating Up Your Time with Your Social Media Consultant
Read more: How You Are Eating Up Your Time with Your Social Media ConsultantFor social media consultants, time is money. They have a certain amount of hours every day to make money. Once that time is gone, so is that money that time could have brought. So if you think your social media consultant is a little obsessed with the amount of time they spend with you, you…
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How to Get a Social Media Consultant Back on Course
Read more: How to Get a Social Media Consultant Back on CourseIt happens sometimes. Your social media consultant veers in another direction than you expected and you have no idea how they got there. But you need to get them back and fast. From my experience, there are usually a few different causes, and they can easily be changed. So let’s take a look at what…
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My Biggest Client Red Flags
Read more: My Biggest Client Red FlagsI’ve talked a lot about red flags in a social media consultant, but not as much about client red flags. Recognizing client red flags before you actually start working together can save you loads of headaches and will save you from having to fire a client. And your business will be healthier because of it.…