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On Moderation and Community Management
Read more: On Moderation and Community Management“I can’t get people to talk.” When someone says that, my spidey senses perk up and I have to stop myself from screaming, “I SPECIALIZE IN COMMUNITY MANAGEMENT.” I wouldn’t say it’s my favorite part of social media. I love the content and connections part of it. But my God, I’m really good at community…
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What I Am Reading 7/5/24
Read more: What I Am Reading 7/5/24We are heading into a holiday weekend which normally means I take every chance to escape into whatever book I’m reading. Except my daughter’s second birthday weekend is also here! I have two books to read by Wednesday for book club, so obviously my planning skills for reading are still stellar. But I’ll get there…
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Stop Talking Bad About Social Media Managers
Read more: Stop Talking Bad About Social Media ManagersI have had this happen time and time again in different variations. The social media managers are constantly on the wrong end of some really terrible words. I’ll come into a new client and have them fill out my trusty questionnaire. Somehow talk about how bad the previous social media manager happens. I used to…
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New Facebook Broadcast Channels
Read more: New Facebook Broadcast ChannelsMeta has been teasing this for a very long time, and it is finally here: Facebook Broadcast Channels are now being rolled out to Facebook pages with more than 10,000 followers. Woo hoo! Party down. Time for some fun. Wait. You’re not as excited as I am? Are you sure? Go back and read the…
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Keeping Up on Trends While You Run Your Business
Read more: Keeping Up on Trends While You Run Your BusinessWhen you’re working in social media, the only thing certain is that everything is about to change and absolutely rock your world. Trends are changing all the time, and you never know what’s coming next. To me, that’s exciting, but it’s also worrisome when you’re trying to balance doing social media, running a business and…
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What I Am Reading 6/28/24
Read more: What I Am Reading 6/28/24Another weekend is almost upon us and it’s before one of the busiest weeks of my year. A week from Monday, my baby girl turn two! We won’t go into how I’m completely floored that it’s been two years since she crashed into our lives or just how much reading has been done just for…
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Avoiding the Shiny Object Syndrome with Social Media Clients
Read more: Avoiding the Shiny Object Syndrome with Social Media ClientsThe biggest issue I come across with client relations is Shiny Object Syndrome. A client saw something on social media and they want that reaction as well. Why not basically copy it and do it on our channels as well? Or there’s a brand new network that’s getting a lot of press. Why aren’t we…
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Protecting Your Mental Health on Social Media
Read more: Protecting Your Mental Health on Social MediaWhen a new study comes out about how social media affects mental health poorly, it’s hard not to sigh. This is the career I’ve chosen and I absolutely love it for some reasons, but it’s hard to argue that prolonged exposure to social media does affect one poorly. And when it’s your career, there is…
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Highlighting Your Fans
Read more: Highlighting Your FansWhat has been by far the most effective social media marketing tactic I’ve used? That’s simple: Highlighting fans. It’s easy to do. Fans love it. And it’s the content that is most likely to be shared. Basically, it’s a no-brainer. And yet… I’m still seeing it done in a not-so-great way. So let’s buckle up…
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My Biggest Mistake as a Business Owner
Read more: My Biggest Mistake as a Business OwnerI know we’re supposed to brag about all of our accomplishments in places like this, but I’m a human who has been a business owner for over a decade. I’m not perfect, and I’ve made a lot of mistakes. All of this is completely normal. I would actually worry about working with someone who hasn’t…